Hardship makes you appreciate …

21 Apr

Hardship makes you appreciate the basics. #sixwords #pooinahole

Volcanoes: Earth giving us a s…

18 Apr

Volcanoes: Earth giving us a staycation. #sixwords

As evolution’s result, everyth…

18 Apr

As evolution’s result, everything’s our problem. #sixwords

When in doubt, read a book. #…

18 Apr

When in doubt, read a book. #sixwords

The word “gullible” has been b…

08 Apr

The word “gullible” has been banned. #sixwords

Be a finisher; own ONE bookmar…

05 Apr

Be a finisher; own ONE bookmark. #sixwords

Why don’t politicians give straight answers?

02 Apr

Why don’t politicians give straight answers?  Could it be because we won’t let them?  They can’t ever be wrong – or admit they were – because the media will call them incompetent and we all shake our heads and tut disapprovingly and mumble into our collective coffees.  They can’t change their minds because the media will say they are indecisive – cue another bout of head shaking and coffee mumbling.

So how are politicians supposed to learn and adapt?  Take the enormously unpopular “Poll Tax” here in the UK.  We used to set local tax based on the size of the building you lived in.  This meant a person living alone in a large house paid a huge amount for local services like refuse collection of which they used only a fraction.  In contrast houses with multiple occupants crammed into a modest home (for which read poor people splitting the rent) produce more waste than might be expected for a house that size but don’t pay extra.  Getting individuals to pay seems like a fair idea doesn’t it?

When the initial figures were calculated it seemed to support this fairness as it appeared we were all going to pay a fair share.  But in reality was four times as much as the calculation.  It turned into a train wreck because we were all paying more and the lack of means testing meant low paid people rammed into tiny bedsits were getting demands for money they couldn’t possibly afford.  The policy could have been altered or abandoned at this point but it was a “flagship policy” emblematic of the Conservative values of fairness, independence and responsibility.  The media would have had a field day.

We should have a “just culture” like the RAF where admission of failures is encouraged.  Honest errors are accepted as part of the endeavour, investigated and lessons are learned which prevent a repetition.  Flight training of course involves making in flight mistakes in order to learn how to recover.  Blame and recrimination are not part of this recipe; an acceptance of human frailty and acknowledgement of a problem to be fixed certainly are.

It is worth noting that we aren’t talking about people who hide their mistakes and get caught.  We are discussing people who show integrity by admitting a mistake and who show a sincere desire to rectify it and learn from it.  I heard another, possibly apocryphal, aviation story a few years ago.  A ground crew member used the wrong fuel in an aircraft and the takeoff was aborted, safely on this occasion.  The pilot located the guy, who naturally figured he was in for some abuse.  But the pilot said he understood that mistakes happen, confirmed the guy was highly unlikely to make the same mistake twice and asked him to be his personal re-fueler in future.

This makes sense to me – I wonder why it doesn’t to journalists?

It’s a no ring, ping thing…

01 Apr

I think we should have an international No FNoise Day where we turn off all the things which ring, ding, bing, ping, zing and vibrate to get our attention.

I spring cleaned the Notifications on my iPhone because it seems to spend all day alerting me to things I really didn’t need to know but even now it’s an all too frequent interruption.

Then there’s the landline phones which ring all to frequently, alarms I set in my watch, the door knocker (which I shall treat as a bell for the purpose of this blog) and my WiFi detecting underpants (currently set to vibrate).

I feel we need a little peace and quiet in our lives just one day a year… any takers?

No time to make todo lists!

01 Apr

It’s no joke is it!  The very time when you need the structure and calm of knowing what needs doing and in what order is when you’re most under pressure.

Is there a solution?  Actually I think there is… it’s called Getting Things Done or GTD.  It was created by a clever chap called David Allen and is better than the old fashioned to do list in several ways.

1) It’s quite simple – in a nutshell you DO, DUMP, DELEGATE or DEFER each new or existing item.  There’s more to it than that, clearly but if you’re interested you’ll find out more (some links to resources above and at the end).

2) It encourages you to look at items on the list as part of a simple and ongoing process.  This includes a set of “tickler” folders to allow you to defer and review things in a disciplined way.

3) There are techniques for making a start.  One I used on my email to get to “Zero Inbox” is startlingly simple.  You move ALL the email currently in there into a folder called, say, Inbox_OLD.  Then you start processing new items using the GTD Workflow… this frees up time to gradually review the lump in inbox_OLD and apply the process to that.

Like all new ways of doing things in takes practice an patience to adopt and I’m still struggling to perfect my technique but I know one thing – I’m not going back to “To Do” lists again.

Resources

There are several tools you can use for GTD including an online resource at David Allen’s website called GTD Connect.

There’s also a great third party Firefox plugin for GMail (Googlemail) users here GTDInbox.

There’s a great iPhone app called Pocket Informant which has diary and GTD style task features complete with integration with Google Calendars and ToodleDo (which also has an iPhone app).

Get things wrong: set a deadline.

01 Apr

Make it so...

I worked on Millennium Bug projects so I can appreciate a genuine deadline when I see one (let’s skip the fact it was either mostly a waste of time and money or a spectacular success which saved us all from disaster).  Given the collective legislative incontinence of governments worldwide there are often regulatory deadlines to be hit.

But – let’s face it – most deadlines are set for an entirely different reason… money.  People get paid by the hour, week or month and the longer things take the more it costs.  It therefore, follows that to save money, you save time and to save time you set a deadline.

Problem solved. Errrr… no.  This is where the problems start…

You have the following levers to fiddle on any endeavour: People, Money, Time, Scope.  By setting the deadline you’ve locked one of your levers leaving only People, Money and Scope.

The “resource pool” (People to you and me) is usually fixed so that lever is usually locked – or at least needing four or five people leaning on it to get it moving.

Now we’re getting down to it – Money and Scope, plenty of room for adjustment there.  Think again.  All companies use budgets at every level so you can safely assume that once your estimates are in and the Project Budget is signed off that lever is super glued, end of.

Scope.  That’s it… the only lever you have left.  But there’s great news, that lever moves really easily.  It has a hundred different settings you can prioritise and chop around, postpone, amend and simplify.  You can grab that lever and waggle it around to your heart’s content.

But will you?  Dare you?  Whether internal or external you have a “customer” and you have made an undertaking, a commitment, a promise to deliver this thing, whatever it may be.  Now you want to change it and deliver something else… but it is the only way if you want to hit that deadline.

But wait… there’s another lever, look down there on the floor… that little stubby, dangerous looking red one with the sign saying “QUALITY CONTROL, DO NOT TOUCH”.  Why don’t we just give the customer what we’ve got on the due date and call it a proof of concept, a rapid prototype or a parallel run… Yes! Yes that’s it, that’s what we’ll do… we can get the bugs out after go live.

Of course, you could just move the date…

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