However, I want you to cast your mind back to a time when people made things in exchange for other people’s money… when you wanted a loaf, a horseshoe, a barrel and an arrow, you paid a visit to Messrs Baker, Smith, Cooper and Fletcher.

Go to a company called that now and you’re more likely to find it full of lawyers.  Taking a loaf, horseshoe, barrel or arrow without payment or permission was theft, pure and simple.

Making a copy of any of these objects was not an option and until that SciFi staple the replicator is invented still isn’t.  If you wanted these things you had a simple choice to buy one or make one of your own.  To make one all you had to do was learn the skill, buy the tools and equipment, obtain raw materials and use all this to make one.

At the other extreme we have intellectual property; ideas.  There is no physical product to steal but we all understand a person should get credit for creating an idea which hasn’t existed before.  If someone at work comes up with a great idea in a meeting and their boss takes it upstairs pretending it was their own we see it for what it is; theft.

Inventors are almost universally admired, the image of a bearded, bespectacled uncle pootling about in his garden shed is an endearing one.  Once properly registered if someone dares to copy their design we are outraged that some faceless corporation has attempted to profit from someone else’s ingenuity without recompense.

Most of us won’t try to sneak into a cinema or theme park without paying.  We appreciate the investment in hardware they have made to bring us a larger than life experience and we’ll pay for the privilege of using it for a while.  By the same token those of us so inclined will pay to see a live performance of a play, festival, concert or opera.  The skill, dedication and effort of those individuals is appreciated and we pay a fee, safe in the knowledge that a decent portion of it makes its way to the performers.

However, place those same people in front of a video camera and record the performance.  Edit that footage and transfer it onto a digital medium, package it and send it to shops, online resellers and download services and suddenly its okay to just take a copy.  Replicate the bits, crack the encryption put there to help the artist get paid for their work.  It’s all fine.  They can’t catch you as long as you don’t stand on a street corner flogging the result.

So tell me this… Why is it socially acceptable to download films and songs without paying the people who create them? Leave aside all the arguments about corporate greed and the ridiculous fees top actors command.  As a matter of principle why is it okay to steal some things and not others?  Does everyone out there doing illegal downloads really see themselves as Robin Hood?  I think not.

I fear the simple truth is that the creators of music, films and books have been conveniently forgotten to assuage the collective guilt of people who know better.  Next time you’re tempted by a free track from a source you know in your heart isn’t approved by the artist, please spare them a thought and think again.

Written on January 26th, 2012 , Musings, Rants, Six Word Ideas Tags: , ,

“The only people with whom you should try to get even are those who have helped you.” – John E. Southard

Written on May 4th, 2011 , Musings, Six Word Ideas

When I first saw this I thought it was genius.  A cool little project management axiom… but does it bear closer scrutiny?

The thinking is something like this:

  • If you make something cheap and fast you’ll need a lot of cheap people so it won’t be good.
  • If you want to make it cheap and good you’ll use cheap people and let them take their time to get it right, so not quick.
  • If you make something good and finish it fast you need the very best people and plenty of them so they won’t be cheap.

Now some cracks start to appear in the underlying assumptions…

Tick, tock... steam, steam...

Cheap/Fast assumes a large team of people is always quicker than a small one but I’m not convinced of that.  A large team requires excellent communication, clear goals regularly revised and first class leadership.  That combination of things is hard to achieve consistently. Communication becomes exponentially harder the bigger the team gets and layers of managers and team leaders can muddy the message.  Ensuring a large team understands the current goals and is fearless in reporting failures is very tricky and failure can easily be hidden.  True leadership means having a connection with all the people who work for you and that is harder to do with a big team.

Cheap/Good assumes cheap people are poor at their jobs.  This is clearly untrue as our experience of Eastern European migrants in the UK indicates.  Work ethic is a strongly cultural trait in terms of pay, hours, effort and quality.  A person from a country with subsistence wages and long hours of hard labour is likely to find even the worst UK jobs are an improvement from their low baseline.  As a result they are likely to be grateful for that improvement and that will show as diligence and quality.

Good/Fast assumes good people are expensive and that expensive people are good but I’m not sure either is universally true.  Experienced people may be at the upper limit of the pay for their skills but we are are conflating expensive with cost effective here.  A big team can be a burden where a small experienced team can bond, communicate and co-ordinate very easily so this may well give you cheap as well.  However, expensive people are not necessarily good, there are always a few individuals who are ballsy enough to demand an obscene amount of money which increases people’s perception of their ability and like the emperor’s new clothes it takes a rare individual to point it out.  All consultancy companies rely on being reassuringly expensive.

You can have good, fast and cheap if you keep the team small, use a blend of carefully vetted experts with less qualified but enthusiastic people. Have clear but revisable goals, great communication and good leadership.

It’s no joke is it!  The very time when you need the structure and calm of knowing what needs doing and in what order is when you’re most under pressure.

Is there a solution?  Actually I think there is… it’s called Getting Things Done or GTD.  It was created by a clever chap called David Allen and is better than the old fashioned to do list in several ways.

1) It’s quite simple – in a nutshell you DO, DUMP, DELEGATE or DEFER each new or existing item.  There’s more to it than that, clearly but if you’re interested you’ll find out more (some links to resources above and at the end).

2) It encourages you to look at items on the list as part of a simple and ongoing process.  This includes a set of “tickler” folders to allow you to defer and review things in a disciplined way.

3) There are techniques for making a start.  One I used on my email to get to “Zero Inbox” is startlingly simple.  You move ALL the email currently in there into a folder called, say, Inbox_OLD.  Then you start processing new items using the GTD Workflow… this frees up time to gradually review the lump in inbox_OLD and apply the process to that.

Like all new ways of doing things in takes practice an patience to adopt and I’m still struggling to perfect my technique but I know one thing – I’m not going back to “To Do” lists again.

Resources

There are several tools you can use for GTD including an online resource at David Allen’s website called GTD Connect.

There’s also a great third party Firefox plugin for GMail (Googlemail) users here GTDInbox.

There’s a great iPhone app called Pocket Informant which has diary and GTD style task features complete with integration with Google Calendars and ToodleDo (which also has an iPhone app).

Written on March 4th, 2011 , Musings Tags: , , , , , , ,

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